Here is the link for the board package for our Regular Helix Water District Board Meeting:
REGULAR MEETING OF THE BOARD OF DIRECTORS
Wednesday, June 7, 2017, 6pm
7811 University Avenue, La Mesa, CA 91942-0427
Item 6. Presentation by General Manager Maureen Stapleton of San Diego County Water Authority
Item 8. (pdf Page 85) Adopt Resolution declaring an end to Drought Level 1
Recommendation: The board adopt Resolution 17-32 declaring an end to Drought Response Level 1.
On April 7, 2017, Governor Jerry Brown declared an end to the drought emergency following record-setting precipitation and snowpack throughout California.
Helix has been at a Drought Level 1 since June 15, 2016.
While continuing permanent water efficiency measures that are listed in our policy and procedure manual permanently, the only item is being changed is that we are withdrawing the restriction that voluntary recommends that customers to irrigate before 10am and after 6pm and no more than 10 minutes.
Policy and Procedure Manual Section 4.9 permanent water use efficiency measures are in effect at all times:
Please note in the meantime CA Legislatures are working on developing legislation to implement the Governor’s Framework on Making Water Conservation a CA Way of Life - Long Term Regulations on Water Indoor Use and Outdoor Use and Use for Commercial, Industrial and Institutional…the future regulations are unknown and I hope that we are at the table during development.
Item 9. (pdf Page 89) 2017 Customer Survey Consultant Recommendation
Recommendation: The board authorize the general manager to execute a professional services agreement between Helix Water District and Probe Research, Inc. in the amount of $18,150 for the district's 2017 customer survey.
Staff evaluated each consultant's proposal based on the thoroughness of their response to the request for proposals, technical expertise, staffing resources, references and cost.
Consultant shall conduct a customer satisfaction survey. The intent of the survey is to measure overall customer satisfaction within Helix Water District's geographic service area;
measure customer satisfaction for specific services, including efficiency in delivery; ensure the customer survey results are statistically valid, have a high degree of accuracy and that survey results are communicated clearly.
I will be asking for a copy of the proposals on Monday as well as well as the rfp as I want to make sure that the survey will be meaningful. I also want to make sure that the board is involved in the question development.
FYI: Here is the future budget/water rate meeting schedules:
Distribute to Board Preliminary Budget Document
Board Approval of Preliminary Fiscal Year 2017-18 Budget
Proposed Fiscal Year 2017-18 Water Rates
Board Approval of Fiscal Year 2017-18 Water Rates (tentative)
As always, I welcome your comments and feedback.
Per the request of the Helix Water District Board on May 16, 2012, the following language is to be added by all Board Directors in all outgoing Director correspondence. "This correspondence, and any documents attached hereto, reflects the individual opinions and positions of the above-named Director and does not represent the opinions or positions of the District's Board of Directors or the District. Pursuant to Section 9.1-11(A) of the Helix Water District Policies and Procedures Manual, individual Directors, except as otherwise authorized by the Board, shall have no power to act for the District or the District's Board of Directors."
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Author: Kathleen Hedberg
Civil Engineer in 4th Term as a Helix Water District Board Director and Past President of the Board!